Woodstove & Fireplace Shop in Littleton, MA Closed now

Reviews about Woodstove & Fireplace Shop

• ★ ★ ★ ☆ ☆

  March 02, 2020, by Amy Rogers
  Amazing experience working with Pat, he knew his stuff and was extremely informative when I called to ask questions on the phone. We went into the store as we were wanting to convert our wood fireplace over to gas. In the store we worked with Paul who was not as knowledgeable about the products. He told my husband that for the unit to fit the fire box opening needed to be firred in. When the installers came they were very cranky because we have a slate roof and they didn't know how to get to the chimney. Then they saw noticed that my husband had used 2X4s to close in the opening and it has to non combustible material. We had sent Paul a picture of the entire fire box 3 days prior to install with the 2X4s and he never mentioned anything. The firebox was fixed and installation rescheduled. Then we noticed our bill was higher than the contracted amount and our credit card had been charged without consulting us. I called Paul to ask about the $150 overcharge and he said it was from an extra installment charge. And that he wasn't responsible to provide any information.
• ★ ★ ★ ★ ★

  January 07, 2020, by Michelle Siegert
  Barry (owner) was wonderful to work with on our fireplace renovation. We replaced a wood burning fireplace with a gas insert. We shopped around and he was the most informative, the least 'salesy' and had reasonable prices. Things happened the way he said it would and his installation people were just as timely and pleasant as he is. I would easily recommend Woodstove & Fireplace Shop.